Who’s giving the feedback?

Posted on Posted in Advice

Fundamentally, you guys are all looking at user feedback — or potential user feedback — and looking to iterate over a few cycles of that to achieve product-market fit.

Beyond that, as you scale, you’ll have to navigate making changes to your product based on what actual users are saying. This is not entirely trivial, as you can’t necessarily parse the lot of what comes through and act on all suggestions.

Some framework for doing this is necessary: here’s Intercom on parsing user feedback.

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